Help center / Cancellation and refunds
What is my statutory right of withdrawal?
If you are a consumer in the EU, you have a statutory right to withdraw from the contract within 14 days without giving a reason. The withdrawal page has the full notice and the model withdrawal form.
Because digital content and services start right after payment, checkout asks you to expressly request that. If you withdraw after delivery has begun, you pay a proportionate amount for what was already provided. This right is separate from, and not limited by, the money-back guarantee.
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